Starting a new venture is not all about a fantastic idea, an accomplished team or huge investments. It’s more of believing in yourself to attain extraordinary feats! Today, we have such an inspiring story to share with you all. Know how the founders of Rayna Tours and Travels took their business from humble beginnings to build astonishing success just with nothing but strong conviction to turn any small or big obstacle into terrific opportunities.
About Rayna Tours and Travels:
Rayna Tours and Travels is a Destination Management Company with its head office in Dubai, UAE. Founded by Manoj Tulsani and Kamlesh Ramchandani in 2006, Rayna Tours has now become one of the biggest players in both B2C and B2B markets, thanks to its all-embracing portfolio of products and services. So let’s get deeper into how the company became successful in such a short space of time.
Manoj Tulsani and Kamlesh Ramchandani met while working at Safeer Group of Companies. Their like-mindedness for travel and unrelenting urge to reach out to more and more people marked the modest beginning of Rayna Tours a decade ago. Working within the Flora Grand Hotel, the start wasn’t a direct route to their business success; they didn’t have enough money or a great team/mentor or other resources to support their efforts.
Although they had to give their entire personal savings away, they still took it upon themselves to work their way through these bouts of setbacks. As the focus was to organize tours for hotel guests meticulously, this innovative idea which was something overlooked then soon got clicked. They went on to add more of such outlets inside the city’s significant four-Star and five-star hotels till they established themselves as a full-grown Destination Management Company. Rayna Tours is now an ISO certified company with its main office in Abu Hail, Dubai. It also has more than 70 outlets across Dubai’s popular shopping centres and hotels.
Reaching Greater Heights with International Branches, Launch of Value-Packed Services and Diversified Business Solutions:
Following its massive success in the UAE and India, it exploded into the international markets by opening branches in different parts of the world, such as Cape Town, Malaysia, Singapore, Thailand, and Turkey. The company has also recently launched the first of its kind Abu Dhabi sightseeing pass, namely, My Abu Dhabi Pass, in association with Abu Dhabi Government’s Department of Culture and Tourism (DCT). This remarkably offers up to 50% savings on Abu Dhabi sightseeing. That’s not all; the company has been successful in diversifying its business activities into real estate, construction etc., with its sister concerns including Raasha Real Estate and KNR Transport.
Best Price Guarantee:
Today, Rayna Tours has their line-up of products including desert safaris, dhow cruises, limousine tours, yacht tours, adventure tours etc. Remarkably, these tours don’t involve any dependence on middlemen. This indicates that they have complete control over the services’ logistical requirements, and not to mention its affordability and quality. On the whole, they promise exceptional customer experience and more importantly, best price guarantee for most of its offerings.
Exponential Growth with Technology
As it began to display excellent results, Rayna Tours stepped into the e-commerce scenario by starting their own technical wing, Technoheaven. As an outcome, the company launched its own website www.raynatours.com to cater to the swiftly growing customer base.
Featuring everything from sightseeing tours, global hotel reservation and sightseeing tours to luxury cruises, dining and visa services, the online platform is now backed by 24/7 customer service, ensuring top end support to the shoppers from across the world. Yes, you’ll find almost everything imaginable on holidaying in some of your favourite vacation spots like Dubai, Singapore, Cape Town, Hong Kong, and Malaysia.
The company also has a dedicated B2B platform, www.raynab2b.com. With an incredible line-up of user-friendly features, it serves as a lucrative platform for over 20,000 agents, tour operators and emerging businesses to generate reliable income. Moreover, Rayna Tours has introduced its own comprehensive mobile shopping app which can be easily downloaded from Google Play store or App Store.
Overall, the takeaway from the company’s technological solutions is that holidaymakers no longer have to depend on off-the-rack tours and packages; instead, they can craft their holiday packages by effortlessly adding their desired travel components such as accommodation, airport transfers, visa services, sightseeing trips, theme park entry tickets, culinary experiences etc.
Awards and Recognitions:
In recognition of its business excellence and value-added tours solutions and packages, the company has deservedly been Bestowed with many industry-coveted awards. And some of the recent ones are:
- TripAdvisor Certificate of Excellence (2016)
- Certificate of Appreciation from Yas Island (2013 and 2014)
- Best Performer Award from Ferrari World (2017)
- Best Performer Award from Yas Waterworld (2017)
- Best Partner Award for Dubai Parks and Resorts (2017)
- Best Destination Management Company and Best B2B Travel Portal – Arabian Travel Awards 2018
Wishing Ongoing Success to Rayna Tours!
Entrepreneurship calls for an enormous amount of determination and self-confidence. And it’s extremely inspiring and praiseworthy that the great team behind the success of Rayna Tours has never turned away from challenges. With close to 500 employees working in its different branches, Rayna Tours continues to move on progressively, clearing all obstacles coming their way with sheer positivity and vivacity.